Terms and Conditions

Terms and Conditions of Sale

The following conditions apply to and are deemed to be incorporated in all contracts for sale and supply of the company’s services and materials.

By purchasing an item from Parazone you are agreeing to abide by the following Terms and Conditions.

Payment for items purchased through the Parazone shop must be made within 3 working days of the initial order.

No goods shall pass from the company to the customer unless and until the customer has made full and complete payment to the company.

It is the customer’s responsibility to ensure that the correct item has been chosen If clarification is required please check prior to ordering.

Any information provided as instructions on fitting your item/s are passed on to us from the items manufacturer. Parazone cannot be held responsible for any inaccuracies with this data and will not be held responsible for any damage caused.

We request that customers do not arrange for the fitment of the item until delivery has been made and checked to ensure that the equipment supplied is correct or not faulty in any way. Parazone cannot be held responsible for any costs incurred because of this reason or any other reason.

Delivery

If the item is delivered damaged or you suspect the item to be damaged please refuse the item or open and check the contents thoroughly. If you sign for the item and later claim that it is damaged or that parts are missing we cannot replace the item/s free of charge.

Guarantee

The company guarantees that should our products not be below standard or in any way different from what is advertised.
If the item develops a fault and it is over 14 days from the purchase date then we will advise on the procedures for claiming under the manufacturer’s warranty. No claim for any losses relating to a problem with the item can be made.

Privacy and Data Protection

Parazone will not share any address, contact details or payment details with any other parties.

Transit Terms and Conditions

We select a number of carriers on your behalf in order to transport the package to you as quickly as possible however in the unfortunate circumstance that there is a problem the following will help.

Damaged Parcels

If an item is perceived to be damaged this will need to be refused or if available signed for as damaged. In each case we must be notified within 24 hours of the parcel being delivered, this can be in writing by email.

Missing Parcels

If your parcel is missing then this will have to be verified with the courier. As soon as they issue a claims number then a replacement will be dispatched using the same service method.

If the original item has been found then it must be refused by the customer so it can be returned to sender. If it is accepted and we are informed that the customer has received both items then it has to be returned to Parazone at the customers cost or both items will be charged to the customer